Privacy Policy
Effective Date: 10/4/2021
Fresh & Clean Laundry LLC ("we," "our," or "us") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, and mobile applications.
1. Information We Collect
We collect only the necessary information required to provide our services, including:
Self-Service Customers: No personal information is collected for in-person self-service laundromat use.
Drop-Off Wash-and-Fold Services: Name, phone number, and order details for service tracking.
Mobile App & Online Payments: Payment details processed securely via third-party providers (e.g., Speed Queen app).
2. How We Use Your Information
We use collected information to:
Process and complete laundry service requests.
Communicate with customers about orders or inquiries.
Improve customer experience and operational efficiency.
3. How We Protect Your Information
We take security seriously and use the following measures:
Limited Data Collection: We collect only essential information.
Secure Payment Processing: We do not store credit card details; all payments are securely handled by third-party providers.
Restricted Access: Only authorized staff have access to customer data for service-related purposes.
4. Sharing of Information
We do not sell, rent, or share customer information with third parties except when necessary to:
Comply with legal requirements.
Process payments through secure third-party providers.
5. Cookies & Website Data
Our website may use cookies to enhance user experience. Customers can manage cookie preferences through their browser settings.
6. Customer Rights & Contact Information
Customers have the right to:
Request access to their collected personal data.
Ask for corrections or deletion of their data (where applicable).
For any privacy-related inquiries, please contact us at:
📧 Email: freshcleanlaundryco@gmail.com
📍 Address: 9612 E. Colfax Ave. Aurora, CO 80010
📞 Phone: 720-663-9382
By using our services, you agree to the terms outlined in this Privacy Policy. We may update this policy periodically, and any changes will be posted on our website.